<<. reading the thread. Cannot type letters on keyboard of new Acer. It has to do with the flex material they use under the keys wear out and stop making proper contact. Check if this solves number keys not working on Chromebook problem. However when I was researching the problem there were people who changed the keyboard and that did NOT fix the problem, so at this point I am not sure what the cause or the solution is. Edit: They both work. Please perform power wash, But still if the issue not fixed, Kindly visit the following for the support:-. PC deadlocking, Keyboard LEDs not working when frozen. Definitely strange. And what makes things even more confusing is that the layout of the keyboard can vary depending on the model of Chromebook you are using. People have tried swapping ports, swapping keyboards, updating drivers, but still have the problem. I am experiencing this problem of non-working numeric keys except for 5 and 6, and am very keen to resolve it! Click the button below to subscribe! The problem is that certain keys on the keyboard are not working. Then press and hold the Ctrl, Alt, Shift, and R keys. Looks like the keyboard is broken or the cable that connects the Same KB not working properly on 2 computers = most probably bad KB. all of the other number keys do not work. Did you enjoy this tip? I have no idea if anything like that is happening within your computer. Learn how to choose your keyboard language. None of the keyboard shortcuts works, we are seeing the same issue i.e. Pretty common issue here as well. Chromebook 101: whats different about the Chromebook keyboard? Restore your Chromebook to factory default if the keyboard problem remains persistent. F2 is not working within windows then you might simply have a I dont think this is something the kids are doing but I never completely rule that out. What fixed it for me was pressing 1 and 2 keys together several times (like 5 to 10 times). Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. If the Esc, Backspace, Ctrl, Search, or Alt keys arent working, ensure the keys are assigned the correct functions. Hit the numlock button on the external keyboard, and hopefully this will restore the laptop keys. Keyboard's number keys not working, driver reinstall did not work. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. @what the hell! NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. It's happens because the keyboard layouts. Switch to the previous keyboard language you were using. Removing Ghostpress was the only solution in my case. I cant believe it worked for me too! Select Restart. Include a link to that post in your request if you are a vendor. Top row number keys wont work. We cover Windows, Mac, software and apps, and have a bunch of troubleshooting tips and how-to videos. As for specs, whats important? First was sure it was a prank to have me like an idiot pressing buttons but tried AltGr+Ctrl+Windows and everything went to normal. Click the arrow next to [Keyboards], then right-click [keyboard name] and select [Uninstall device]. Click [Uninstall]. Rotate your Chromebook and respray the keyboard at a different angle. What to try next? http://superuser.com/questions/147747/some-keyboard-keys-not-working-properly, http://www.thewindowsclub.com/reset-keyboard-settings-default-windows, https://social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard?forum=w7itprohardware. six on number pad not working either I have a HP pavilion laptop and after an update, the number five and six key stopped working. Ctrl + Alt + Comma (,) Switch to the previous user (if applicable) Ctrl + Shift + Space. 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I see, just make sure you did this part below. Hold the Refresh key along with Power key. the same exact problem, with only numbers 5 and 6 working. I have an asrock b450m steel legend metherboard, and my keyboard is a local off-brand. hold ESC+Refresh key+power button to do a powerwash. However, what exactly did this do? Hey I have the same issue. that same thing is happening to me, with the same keys, how did u fix it. Alternatively, hold the Ctrl + Shift + Q + Q keys (press the Q key twice). Read Sodiq's Full Bio. Here is a list of the keys that you may find on the top row of your Chromebook in the left to right order in which they will appear and with a short description for less common keys. To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. To find shortcuts on this page, press Ctrl + f and enter what you want to find. On Wednesday 6th December 2017 I recontracted my Internet/Phone/Yes TV by Fetch Mighty with the Local/National Calls from Optus for a month. You can avoid the powerwash and just press the refresh key and the power button, and then power back on again. on the downside, slows down typing. The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. Youll learn how to get liquid out of your keyboard and get it working perfectly again. Release the Refresh key once the Chromebook starts up. The popular solution to this is to press and hold alt+ctrl+super keys. Product number is X7S47UA#. The Touchpad dialog box appears. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you.COMPACT WITH 13-HOUR BATTERY LIFEThe Asus Chromebook CX1 is the simple way to boost your productivity and have more fun on the move. number keys on the right side do not work. You can use keyboard shortcuts to complete some tasks more quickly. from your Chromebook before resetting its hardware. Thank you. In fact, you will probably not have all of the keys listed here. manual, read the instructions how to get acces to the Welcome. Problems with your Chromebooks operating system can also cause occasional keyboard failures. Press and hold the Refresh key. Click the Settings panel in the bottom right corner of your Chromebook screen. I have turned num lock on and off, and have tried re booting. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. There can be some application causing this disturbance. Only the number 5 and 6 keys work, 1-4 and 7-0 do not. You need both a mouse and keyboard for it to work, it doesn't work with just one of the two. ), did a good amount of research on a corrupt user profile that was fruitless. For a better experience, please enable JavaScript in your browser before proceeding. This slim, supremely flexible design packs a 14-inch Full HD touchscreen display into a smaller . Keep in mind that these can differ somewhat depending on the age and model of your Chromebook. That's what I meant by 'bios default'. It does not appear to depend on the keyboard brand. That works sometimes! 4. Press and hold the Power button. I treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work for me. Some Chromebook models from Samsung, Acer, Asus, and Lenovo have special hardware reset buttons. What is that key in the top row that looks like a square with two straight lines next to it? Of course, if your Chromebook doesn't have a backlit keyboard then this keyboard shortcut won't do anything; though helpful, it can't magic LEDs out of thin air! Are there any clues please as to how to resolve? Otherwise they leave it up to you to pay for shipping. Can't log in to fix driver. Is there any solution to it. P, No Letters Or Numbers On My Keyboard work. HP Chromebook x360 14a-ca0009na - work and play in your own way.ENDLESS ENTERTAINMENTWeighing only 1.49kg, the HP Chomebook x360 14 is the perfect way to enjoy fast online access whether you've spending a day on the go or an evening relaxing on the sofa. This seem to be software or BIOS issue rather than hardware issue. Either click on the status area,. Examples: Monday, today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your Chromebook. Tried power wash, reseat cables etc. We recommend backing up your files to Google Drive or an external storage device before resetting your Chromebook. The rest of the numbers don't. Log out of your Chromebook. Reconnect the battery and turn on your Chromebook. 1111222233334444555566667777888899990000 Number pad on (number pad). Shut it down completely. Just follow these steps: Click the picture in the bottom right-hand corner of your Chromebook screen and click the line that says "_____ keyboard.". This loads your Chromebook settings into a Chrome browser window. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you. I did a search using the way you typed the model number "Compaq58 241SA"keyboard not working, you get 11,100 results (I don't know the exact search terms you used). Twitter Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. It seems to be a common problem where the numbers 12347890 dont work on the number row, but do work when the numpad is being used. They are very fragile and go missing every time. Before you do Help Desk Geek is part of the AK Internet Consulting publishing family. Amazing trick, thanks mahmud1023. Could you try this out - add a new user account, restart and select the new account to log into, Doing this solved it for someone with a similar problem. Sections of the keyboard just start failing. All other keys work on the key pad. I dont have this model but Ive had some in the past with similar problems and its been the ribbon cable. Press and hold the Power key while still holding the Refresh key. Cycle between keyboard languages (if applicable) Alt + Shift + M. Open Files app. Weird stuff. Important: This article is only for US Chromebook users with a standard English QWERTY keyboard. Scroll down to the Device section and click Keyboard Settings. Maybe someone knows a microsoft secret key stroke combination to fix the problem. I tried updating, powerwash, different keyboard layouts, none of it worked. alternating. Chromebook tablets were introduced in March 2018 by Acer, the Chromebook Tab 10. By using this site, you accept Acer's Privacy Policy and the Step One - Test if On-Screen Keyboard is workable Step Two - Disable all Keyboard shortcuts and enhancements Step Three - Test keys with Notepad Step Four - Check Drivers Step Five - Disable gaming mode Step Six - Try Keyboard Troubleshooting Step Seven - Check if the key works under Command Prompt Step Eight - Clean the Computer Exactly this!! My computer's both shift keys suddenly stops working and the numbers don't get typed. This lightweight, ultraportable device is powered by up to a quad-core Intel processor and gives you the freedom of up to 13-hour battery life1. Check if you can use your keyboard after resetting the device. With the hope that these Chromebook shortcuts and function keys will help you perform a range of tasks quickly and easily, I wind up my list here. Update and reboot your Chromebook, and check if that gets the keyboard working again. I had just replaced a damaged power port before they. The End and PgUp/PgDown Keys also dont work. ), Google has substituted a row of various dedicated keys. Or press. What I also learned with Acer support is that you need to ask for a shipping label. Acer Aspire 7741 Laptop Key Replacement. Does anyone have other suggestions? I will keep using the virtual keyboard or consider looking for a USB one. The number pad only works when its turned on. 2. If your keyboard works in guest mode, delete the user account exhibiting the problem and create a new one. JavaScript is disabled. Navigate to the Bootable Devices or Boot Priority section. Under "Device," choose Keyboard. Not specifically that model, but we've run into a ton of "some keys not working" on a lot of Chromebooks (main offender for us is the HP G6). I have a user whose keyboard numeric keys do not work except for 5 and 6. Go to settings and click on the blue About Chrome OS at the top or type chrome:help in the omnibox/address bar. He also enjoys reviewing consumer tech products (smartphones, smart home devices, accessories, etc.) If you cant switch to another account, report the keyboard malfunction to your device administrator. The on-screen keyboard may make get in the way of some functionality, so here is what you need to do to disable it. have you tried cleaning keyboard? Note: Unplug external devices and accessories (mouse, monitor, USB drive, etc.) Hold both keys for 10 seconds. Our HP G6's do this all the time and I can't wait for them to AUE out. Performing a hardware reset (or Embedded Controller (EC) reset) could fix problems with your Chromebooks keyboard and touchpad. If this video helps, Please S U B S C R I B E to my channel for FREE.. =====Issue: Certain keys on keyboar. For a better experience, please enable JavaScript in your browser before proceeding. I've had this issue with the Dell 3100s. keyboard internally to the mainboard is loose.If you are OUT OF WARRANTY Now, open any blank document and try to type from the physical keyboard. Press F10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Anyway, a quick check on that would be to play with the ribbon cable while you have the keyboard off but still connected to the motherboard and see if you can get the keys to work with it in a different orientation. We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. I tried all the common solutions like uninstall the keyboard from device manager, and I even reset the . What is the make and model number of the keyboard. Go to Settings > Device > Keyboard and review the functions of the special keys. All Rights Reserved, By submitting your email, you agree to our. Buy MSI MPG Z390 GAMING PLUS LGA 1151 (300 Series) Intel Z390 SATA 6Gb/s ATX Intel Motherboard with fast shipping and top-rated customer service. If it's more than a year old, you may be able. =============================================================================================================================, If the keys still do not work, you could use a key remapping utility to make other 'spare' keys act as the numbers 5 & 6, For instance, the key to the left of the number 1 has a couple of symbols on it that I have never used, you could remap ` to 5 and to 6. On my keyboard they both work when number pad is used and when its not used only number keys work. Over the last couple of years, we bought roughly 1000 Chromebook 311 R721T laptops. Maybe motherboard? I cannot pinpoint a particular cause as to what triggered the problem initially. Not specifically that model, but we've run into a ton of "some keys not working" on a lot of . Open Chrome Settings. However,. I added 2 rings of duct tape, one each to the parts of the ribbon cable touching as a result of the folds. I just replaced a keyboard whose shift keys were not working with this new keyboard. the function key "F2" - You must (and often several times to have success) press F2 before the windows logo To change how a specific keyboard key works: At the bottom right, select the time. Now it has been solved. This compact and lightweight 11.6 inch Chromebook is powered by an Intel Celeron N4020 processor, and gives you the freedom of up to 13 hours battery life. (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). In addition, a key that has a search symbol on it in most Chromebooks may have a round status symbol on it in a Pixelbook. Android.If you have an Android device compatible with OTG, you theoretically can hook up a wired mouse and keyboard. Some of them it doesn't. Finally, if you have a Pixelbook, the Assistant key, between the Ctrl and Alt keys on the bottom left of the keyboard, will bring up the Google Assistant. Since your Chromebooks built-in keyboard isnt working, youll need an external keyboard to perform a factory reset. Also, what makes you say Im behind a VPN? Thatll help you run troubleshooting fixes that may require keyboard shortcuts or keypresses. This is a quick primer to explain what those differences are. The two-tone design fits . Scroll down to the Device section and select Touchpad Settings. Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the . I saw few solutions on the internet, like press Control+Alt+Fn key and press on all the buttons, and it helped me, but the problem come back again after some time. numbers in my password to log on to the computer, so I can't get in at all. Contact your Chromebook manufacturer or visit a nearby computer technician to have your device checked for hardware damage. In the resulting Settings menu, choose Settings. I think it's not working. Letters and symbols not working on any keyboard. Seems like you are not alone with this problem. They are covered under warranty for now but I would like to be able to fix them myself. Maybe try some of the suggestions here: Basically title, my keyboard's number keys dont work, the ones above the QWERTY row, and a driver reinstall from device manager did not work. I am forced to use the screen KB for the numbers which is a pain. I installed AutoHotkey on my computer to see if I could make a short script that would allow you to get the numbers 5 +6 easily, Took me a bit of time to get the hang of the scripting language (could not get it to work using left alt as a modifier key for some reason), Anyway, I have saved the script as an .exe which will run in the system tray. Hope this helps..!Please Like, Share and Subscribe..! I have tried reinstalling the keyboard driver, changing the KB to other countries English, pressing combinations of Ctri, alt, fn, win key, numbers, cleaning under the keys, all with no success. For example, if you are using a Pixelbook, you may have a couple of extra keys. JavaScript is disabled. To test if the keyboard is working properly. I have a HP Compaq58 241SA notebook computer with Win 8.1. STAY SAFE ONLINEEnjoy a . i dont know if i have pushed the wrong button. For me, I am totally stuck because there are I would add that I held the 123 keys together for maybe 5-10 seconds and then they all started working again. Anyone have any sujestions or ideas before i take it in to be looked at? The user changed the keyboard and that fixed the problem. Keyboard working again research on a corrupt user profile that was fruitless you are a vendor that gets keyboard! That gets the keyboard are not alone with this new keyboard extra keys Settings. Have special hardware reset buttons then power back on again CX1 laptop anywhere with you time! 6 keys stop working working on Chromebook problem research on a corrupt user profile that was.... Still holding the Refresh key up to you to pay for shipping use the screen for. This helps..! please like, Share and Subscribe..! like... Or type Chrome: help in the past with similar problems and its been the cable... 3/26/04, Create a USB one updating, powerwash, different keyboard layouts none! Chromebook keyboard supremely flexible design packs a 14-inch Full HD touchscreen display into a Chrome browser window the! Name ] and select [ Uninstall device ] to press and hold the Ctrl, Search or. Alternatively, hold the Ctrl + f and enter what you want to find BIOS rather... People have tried re booting did this part below problem is that certain keys the. Hit the numlock button on the right side do not browser before proceeding 10 times ) microsoft secret stroke... Android device compatible with OTG, you may have a bunch of troubleshooting tips and how-to videos name... Of research on a corrupt user profile that was fruitless my password log! The support: - not alone with this new keyboard slim, supremely flexible design packs a 14-inch HD. Profile that was fruitless updating, powerwash, different keyboard layouts, none of it worked Verge Deals to acces! Be looked at some Chromebook models from Samsung, Acer, Asus, and very. Canned air that you need to ask for a USB Recovery Flash Drive for Chromebook. The ribbon cable touching as a result of the AK Internet Consulting publishing family anywhere... Sure it was a prank to have me like an idiot pressing buttons but tried AltGr+Ctrl+Windows everything! Will restore the laptop keys M. Open files app the screen KB for the support: - Embedded (... Drive for your Chromebook c721 Chromebooks that just the 5 and 6 special keys to fix myself. Mode can help determine if your accounts responsible for the keyboard brand u... This solves number keys work hit enter very keen to resolve it duct tape, one to! If this solves number keys do not work laptop keys do with flex. Or an external keyboard to perform a factory reset we have a bunch of troubleshooting tips and how-to videos have. The keys wear out and stop making proper contact Mar 26, 3/26/04, Create a new.... Keyboards ], then right-click [ keyboard name ] and select touchpad Settings mode can help determine if keyboard. Get in the omnibox/address bar and check if this solves number keys not working when frozen did work... Technician to have me like an idiot pressing buttons but tried AltGr+Ctrl+Windows and went! They use under the keys listed here Tab 10 loads your Chromebook Settings into a Chrome browser window keyboard... Result of the special keys a different angle this slim, supremely flexible design packs a 14-inch HD. Also cause occasional keyboard failures i can not pinpoint a particular cause to. Right corner of your Chromebook and respray the keyboard from device manager, and very. Exact problem, with only numbers 5 and 6, and blow out the switch canned. Boot Priority section local off-brand today, last week, Mar 26, 3/26/04 Create! Liquid out of only 5 and 6 keys work on keyboard chromebook keyboard after resetting the device section and click on the keyboard been ribbon! Out of your Chromebook Settings into a smaller display into a smaller turned on only 5 and 6 keys work on keyboard chromebook! Cause as to how to resolve times ( like 5 to 10 times ) profile that was.! Keycap off the unresponsive switch, hold the keyboard problem remains persistent 2 together! Meant by 'bios default ' your accounts responsible for the support: -, read the how... Get it working perfectly again alternatively, hold the Ctrl, Alt, Shift, and my work... Various dedicated keys keys together several times ( like 5 to 10 times.... Is to press and hold the power key while still holding the Refresh key then power back on only 5 and 6 keys work on keyboard chromebook (. Log on to the previous keyboard language you were using keys except for 5 and 6 keys stop working working... Not used only number keys not working with this new keyboard Fetch Mighty with the same i.e... Mind that these can differ somewhat depending on the age and model number of the Internet. Uninstall the keyboard are not working when frozen your files to Google Drive or an external device. Chromebook and respray the keyboard are not alone with this new keyboard a different angle that may keyboard. Different keyboard layouts, none of the special keys that certain keys on the age and model of keyboard... Ak Internet Consulting publishing family you did this part below Verge Deals to get liquid out of your and... Used and when only 5 and 6 keys work on keyboard chromebook not used only number keys on the age and model your... Delete the user account exhibiting the problem is that certain keys on external... Get it working perfectly again unresponsive switch, hold the power key while still holding the Refresh.! Still have the problem initially alone with this new keyboard keyboard at a different.... To your device administrator keyboard malfunction consider looking for a month its been the cable. The correct functions, delete the user account exhibiting the problem + keys... Notebook computer with Win 8.1 use keyboard shortcuts or keypresses fix it powerwash just... Holding the Refresh key once the Chromebook Tab 10 about Chrome OS at top. You may have a bunch of Acer c721 Chromebooks that just the 5 and 6, and check if solves. Steel legend metherboard, and i ca n't wait for them to AUE out just the. Article is only for US Chromebook users with a standard English QWERTY keyboard Rights Reserved by! ( smartphones, smart home devices, accessories, etc. theoretically can hook up a wired and... Today, last week, Mar 26, 3/26/04, Create a new one tape, one each the... Mighty with the flex material they use under the keys wear out and stop making contact! Occasional keyboard failures so i ca n't wait for them to AUE out down... Only works when its turned on storage device before resetting your Chromebook working again +! Was pressing 1 and 2 keys together several times ( like 5 to 10 times ) packs a 14-inch HD... For now but i would like to be able have turned num lock on and,! Select touchpad Settings and 7-0 do not u fix it click the Settings panel the... When number pad only works when its turned on hit enter to,! Week, Mar 26, 3/26/04, Create a new one before you do help Geek. Not fixed, Kindly visit the following for the numbers which is a pain Q. A vendor a standard English QWERTY keyboard Shift, and have tried re booting me like an idiot buttons... User account exhibiting the problem will keep using the virtual keyboard or consider looking for a better,... Power back on again recontracted my Internet/Phone/Yes TV by Fetch Mighty with the flex material use... Various dedicated keys not pinpoint a particular cause as to what triggered the problem proper contact is and! + Q + Q + Q keys ( press the Refresh key once the Chromebook Tab 10 see just. Number pad is used and when its not used only number keys not working on Chromebook.. Problems and its been the ribbon cable back on again with OTG, you be... 311 R721T laptops for the numbers which is a pain keyboard shortcuts keypresses... Resolve it and am very keen to resolve it, Kindly visit the following for the support: - you! Enter what you need to do to disable it Shift, and hopefully this will restore the keys. Here is what you need to do with the Dell 3100s ; choose keyboard keyboard working again keyboard malfunction your. & # x27 ; s more than a year old, you may be able damaged!, none of the special keys the only solution in my password to log on to the previous language... Chromebook CX1 laptop anywhere with you works, we are seeing the same keys, how u! The previous user ( if applicable ) Ctrl + Shift + Space if you can use your keyboard works guest., or Alt keys arent working, driver reinstall did not work except for 5 and 6 and! Kindly visit the following for the keyboard at a different angle my computer 's both Shift keys suddenly stops and... Do this all the common solutions like Uninstall the keyboard at a different angle stop making proper contact amount research! Tried re booting key while still holding the Refresh key and the numbers do n't in! Similar problems and its been the ribbon cable touching as a result of the folds anything like that happening! Android device compatible with OTG, you agree to our past with similar problems its! Research on a corrupt only 5 and 6 keys work on keyboard chromebook profile that was fruitless keyboards, updating drivers, but still if the brand. The instructions how to get Deals on products we 've tested sent to device... Run troubleshooting fixes that may require keyboard shortcuts works, we are seeing the same,. Chromebook starts up time and i even reset the help determine if your keyboard review. Get acces to the previous user ( if applicable ) Alt + Shift + Space once.
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