Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. The AirTrain JFK only accepts the Unlimited AirTrain JFK card. train conductors. This purchase fee does not apply to MetroCard refills. A 2004 press release from New York State Senator Martin J. If you can't find the information center, ask an employee for directions. Assign MetroCard serial number on student record 3. They have literally changed the meaning of words in the dictionary, the following should be stricken from the vocabulary"ghost gun . The format of the magnetic stripe used by the blue MetroCard offered very little other than the standard pay-per-swipe fare. If your student's MetroCard is lost or stolen you should report the missing card to the school employee in charge of distributing MetroCards. This is very important! Participants should login to their SmarTrip account to make sure their contact information is up to date. Although the PATH charges $2.75 as well, it does not offer any free transfers. The MetroCard is also accepted by several partner agencies: Nassau Inter-County Express (NICE), the PATH train system, the Roosevelt Island Tramway, AirTrain JFK, and Westchester County's Bee-Line Bus System. Punch, New Token, Then No Token", "Automated-Card System Chosen To Collect Fares in New York", "3,000 Subway Riders, Cards in Hand, Test New Fare System", "On MetroCards' Flip Side, Art Exhibits That Catch Collectors' Eyes", "Hop On, Hop Off: The Unlimited Metrocard Arrives", "The Transit Increases: Overview; Transit Authority Seeks an Increase in Fares and Tolls", "Facing the Pain Of Rising Fares, And Riding On", "Starting April 1, 2007 Westchester Bee-Line buses are equipped with new fareboxes that accept both coins and MetroCard", "M.T.A. Record your cards serial number and keep it in a safe place or register your card for free. Method 1. This program was originally billed as MetroCard Gold. You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. Go-To Cards provide maximum flexibility and ease of use. The following fare increases were implemented: On February 27, 2005, another fare hike occurred: On April 1, 2007, MetroCard started to be accepted by the Westchester Bee-Line Bus System as all of its buses were now equipped with new fareboxes that could accept MetroCard.[26]. It can be purchased at virtually every subway station. Once you've found your Metrocard balance, click "OK" to return to the main menu. But What About the Costs of Fare Control? There are no subway-to-bus or bus-to-subway transfers allowed without a MetroCard or OMNY, with one exception: The MetroCard Bus Transfer is issued upon request to passengers who pay cash fares on buses accepting MetroCard. If the reader beeps and the light displays YELLOW, your fare was deducted but your card has less than $10 of value remaining or your pass will expire in less than five days. 30-Day Unlimited Ride MetroCards are $127 and are good until midnight on the 30th day. However, if your Surface Duo doesn't turn on, you can also find the serial number on the SIM card tray after you eject it. Reduced-Fare MetroCards (in any variety) are also not accepted at PATH stations. No transfer in the opposite direction (but transfers. This card can only be purchased at specially marked MetroCard Vending Machines. The minimum purchase for a pay-per-ride bonus rose to $8. [91]:Appendix II. We use cookies to make wikiHow great. If your card has no stored value, you must pay the entire fare in cash. A MetroCard holder can spend up to $80 in one transaction and up to a total value of $100. METRO Fares Local service: $1.25 (discounted fare - 60 cents) Park & Ride bus: $2-8 (discounted fare - half price)Card Benefits Free transfers between any METRO service of equal or lesser value for up to three hours in any direction For transfers to a service with a higher cost, only pay the fare difference for up to three hours in . The best thing would be to turn them into the closest metro station, they should be able to identify their owners. The backs of MetroCards had already been used for advertisements since 1995. MetroCard Customer We're here to help Claims Center Call 511 (In New YorkState Only) or 718-330-1234 between 10 AM and 6 PM daily to speak to us. The cards are being phased out due to the installation of new fare gates in Metro stations, which will begin in June 2021. Copyright 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Additionally: In 2012, the MTA allowed advertisements to be printed on the fronts of MetroCards. 2021Metro Transit. Cards are not validated in real time against the database when swiped to pay the fare. [49] The AFC Database is necessary to maintain transaction records to track a card if needed. On March 22, 2015, the MTA voted for the following fare increases: On March 19, 2017, the following fare increases went into place: On October 23, 2017, it was announced that the MetroCard would be phased out and replaced by OMNY, a contactless fare payment system also by Cubic, with fare payment being made using Apple Pay, Google Wallet, debit/credit cards with near-field communication enabled, or radio-frequency identification cards. Find the nearest Metro information counter here: Have your card ready to give to the customer service agent so they can easily find your account. Q: How many characters are in the MetroCard Serial number? You can immediately use your student MetroCard at every subway and local bus. [13], On October 30, 1992, the installation of Automated Fare Collection turnstiles began. Customers are encouraged to replace their old SmarTrip cards now to avoid issues later. If you'd like to paste this information into Apple registration or support forms, choose Edit > Copy Serial Number. [85][86][87], All fares are in US dollars. There are various locations where you can add cash value to your registered or unregistered METRO Q Fare Card or METRO Day Pass: Select vending machines at rail platforms and various METRO facilities. [14] The debut of the MetroCard allowed the MTA to add bonus fare incentives, such as free bus transfers to other buses or subways. The bend purportedly damages the magnetic stripe on the MetroCard which indicates it no longer has value, prompting the turnstile reader to defer to a back-up field which indicates that the metrocard has one remaining fare. If you transfer from a bus to a train, you must touch your card to the rail station card reader before boarding. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Each time you submit the form, well enter your name into a drawing to win free rides. This will reveal your serial number and product key. This means only devices with an NXP NFC controller chip can read or write these tags. For many, it won't just feel like the inevitable exchange of an old technology for a new one . As of January 2015[update], another $45 is automatically added for Pay-Per-Ride customers when balance drops below $20. The app usually shows the balance directly. [124] MetroCard Express Machines (MEMs) are smaller MVMs that only accept credit and ATM/debit cards. No. NOTE: On METRO A,C, and Orange Line buses, pay your fare BEFORE you board. Full-fare Student MetroCard is good for 3 trips a day (home school after-school activity home). Westchester Bee Line bus system and Nassau Inter-County Express and MTA New York City Transit bus is free to transfer from one bus to another bus that is accepted with MetroCard. Metro will offer free replacement cards via mail, phone (888-SMARTRIP or 888-762-7874) or online here for a limited time. If you have it setup for multiple metroCARDs, you can have different recharge values for the different cards. [147][148], A $1 fee on new MetroCards imposed in 2013 significantly curtailed the bent-MetroCard form of selling swipes. Give the information center worker your card so they can look up your account and tell you how much money you have on it. Make sure you read the right instructions for your city so you can check your card's balance correctly. Your card does automatically expire ten (10) years from the day it has been initialized; any remaining value can be transferred to a new card. [133][134], In October 2017, MTA signed a $573 million contract with Cubic Transportation Systems for OMNY (short for One Metro New York), a new fare payment system. If a severe delay happens and this isnt possible, you can ask a station agent for a Courtesy Pass. BEFORE YOU BOARD THE BUS OR TRAIN, touch your card to the Go-To logo on the reader at thestation platform. However, support of the MetroCard is slated to remain until 2023. Policy, Transit Oriented [62] However, although the AirTrain fare is also payable using a regular Pay-Per-Ride MetroCard, no discount is given for Pay-Per-Ride cards. [5], The idea for a farecard with a magnetic strip for the MTA system was proposed in 1983. Metro Transit is a service of the Metropolitan Council. [3], The MetroCard is managed by a division of the MTA known as Revenue Control, MetroCard Sales, which is part of the Office of the Executive Vice President. The Washington Metro Transit Authority sells a special card for frequent users of public transportation. Find a Go-To Card Retailer Lost or stolen card Getting started Record your card's serial number and keep it in a safe place or register your card for free. Tokens would be phased out, but for the next two months they acted as $1.50 credit towards a $2 bus ride. On March 2, 2008, another set of fare increases was implemented: On June 28, 2009, the agency had its second fare hike in as many years: On December 30, 2010, the bonus value for Pay-Per-Ride decreased to 7% for every $10, and the 1-Day Fun Pass and the 14-Day Unlimited Ride were discontinued altogether. During certain planned service changes, you might receive a GO Ticket from a station agent. We have detected you are using an out-of-date browser. Call (212) METROCARD 7-DAY UNLIMITED Serial #:0987218036 Questions? On April 21, 2019, the following fare increases went into place: During a swipe, the MetroCard is read, re-written to, then check-read to verify correct encoding.[48]. [137][138] The new fare system would be rolled out on a limited basis in May 2019. [91]:70, Additional transfer corridors are listed in the NYCT Tariff. [40][41] After uncertainty over whether the program would be implemented,[42][43] the half-fare MetroCards were rolled out starting on January 4, 2019. [14] On July 4, six months later, 7-Day and 30-Day Unlimited Ride MetroCards were introduced, at $17 and $63 respectively. You can sign up to join the community of customers who fill out our quarterly Customers Count survey. The GO in GO Ticket stands for General Order, which is what we call our plans for work and alternative service. The 7 Day Express Bus Plus MetroCard is the only Unlimited-Ride MetroCard accepted on MTA express buses. Schools must record the serial number of each MetroCard provided to each student, and deactivate and quickly replace lost, stolen, or non-working MetroCards. You can also ask at a station booth for a postage-paid envelope. Card colors changed to the current blue lettering on goldenrod background. Paul, MN Temporary replacement cards are purple with no photo, or blue for Autogate MetroCard holders, and the value cannot be refunded if the original card is stolen or lost. [64] Red cards are issued to students and parents when there is a school bus work stoppage. Please pay in cash. Learn more about the best fare product for you here. Please use ink and print clearly. The transfers must be made within two hours of each other (e.g. Thank you for providing us more information. Card Information It is unclear, for example, why a bent MetroCard cannot be used to obtain an unpaid ride on a New York City bus if simply bending a MetroCard can actually alter how it is read by a subway turnstile computer as prosecutors claim. All newer SmarTrip cards start with the serial number "0167," any others will need to be replaced. [143] An 18-minute delay between uses of an "unlimited ride" MetroCard at any given station, and the expense of unlimited ride MetroCards, have historically limited their use for selling swipes. The machines also comply with the Americans with Disabilities Act of 1990, through use of Braille and a headset jack: audible commands for each menu item are provided once a headset is connected and the proper sequence is keyed through the keypad; all non-visual commands are then entered via the keypad instead of the touchscreen. Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. Reload Your Fare Card. Cards can be refilled in 1 cent increments at station booths (formerly called token booths), and in 5 cent increments at vending machines. 130 Livingston Street Cards reported lost or stolen are disabled and cannot be reactivated. Each MetroCard has a ten-digit serial number imprinted on the back of the pass near the magnetic tape. The fee incentivized riders to keep and refill their existing MetroCards, undermining the vast supply of discarded spent MetroCards from which swipers previously drew as their stock-in-trade. MetroCard Vending Machines (MVMs) are located in all subway stations, PATH stations (with the added ability to reload SmartLink cards), Staten Island Ferry terminals, Roosevelt Island Tramway stations, and the Hempstead Transit Center, Eltingville Transit Center, and Central Terminal at LaGuardia Airport. The 7-Day Unlimited Ride MetroCard, the 30-Day Unlimited Ride MetroCard, and the 7-Day Express Bus Plus MetroCard costs $33, $127, and $62, respectively. This type of card caused complaints because it took up to three months to replace. An EasyPayXpress account is opened with either $30 or a 30-day unlimited balance of $121. Depending on the system, you may be able to check your balance online, at the station, while boarding the transportation vehicle, or by calling an information line. is circled on the images below. Every type of MetroCard can be purchased at a booth, with the exception of the SingleRide ticket (purchased at the MetroCard Vending Machine) and MetroCards specific to other transit systems (AirTrain JFK and PATH). . [136] MTA expects to spend at least six years rolling out the system, with new electronic readers and vending machines. PATH also accepts 2-Trip PATH MetroCards, which cost $5.50 and are also valid only on PATH. TVMs at Jamaica station and Penn Station sell AirTrain JFK monthly passes on the back of LIRR tickets. Share sensitive information only on official, secure websites. Staten Island Railway fares are collected only at St. George and Tompkinsville stations (in both directions). Enter your card's 16-digit number and payment information or access your account with saved information. Brooklyn, NY 11201. If I dont use the card for a while, will it still work? The program would start in January 2019, and the New York City allocated $106 million in fiscal year 2019 to subsidize the half-fare MetroCards for at least six months. Touch your card to the Go-To logoas you board the bus. Past instances included two transfers in Williamsburg and BedfordStuyvesant, Brooklyn, due to the 14th Street Tunnel shutdown from 2019 to 2020;[117] a transfer in Gravesend, Brooklyn, due to the BMT Sea Beach Line (N train)'s partial suspension from 2019 to 2020;[118] and two transfers in Inwood, Manhattan, in 2019 due to the closure of the 168th Street station (1 train). If the reader emits a low tone and the light displays RED, your card has no remaining value, your pass has expired or there is a problem with your card. Valid weekdays 6:00 am to 7:00 pm during the school year, for travel to and from school only. Otherwise, you risk a $180 fine and/or removal from the bus. [88], All fares are in US dollars. The most efficient way to register your card is to add it to your WMATA online account. When a card is purchased and fares are loaded onto it, the MetroCard Vending Machine or station agent's computer stores the amount of the purchase onto the card and updates the database, identifying the card by its serial number. The database also stores a list of MetroCards that have been invalidated for various reasons (such as lost or stolen student or unlimited monthly cards), and it distributes the list to turnstiles in order to deny access to a revoked card. Access-A-Ride customers do not use a Fair Fares NYC MetroCard. Options for subways and buses include Pay-Per-Ride, 7-Day (Weekly), and 30-Day (Monthly) Unlimited Ride. You will need your serial number to report any problems or to verify ownership if it is lost or stolen. [163], In November 2020, the MTA celebrated Veterans Day with Veterans Day themed MetroCards. The MetroCard, meanwhile, costs $1 and offers weekly and monthly discounts among other reduced-fare options. [7] In 1984, Ravitch's successor Bob Kiley said that he would try to create a system for the new farecards within the next four years. 1. She will report the card missing and have it tracked using the number on the back. The value is stored magnetically on the card itself, while the card's transaction history is held centrally in the Automated Fare Collection (AFC) Database. It was the "highest priority" for then-MTA Chairman Richard Ravitch. Enter Go-To Card Serial Number - Metro Transit Store Skip to main content ATTENTION Due to the COVID-19 pandemic, Metro Transit will only be processing orders for NEW Go-To Cards on Mondays, Wednesdays and Fridays until further notice. The Go-To readers always use a pass first to pay the fare. On this page, you can reload fare cards that have previously been registered with METRO. Please indicate the type of your card by matching the serial number on the back of your card with the pattern that is circled on the images below. There is a $1 purchase fee for all new MetroCards issued within the subway system or at railroad stations (except for expiring or damaged MetroCards or MetroCards bought as part of a UniTicket). What to do if your card is lost, stolen or damaged. Reduced-fare MetroCard applications can also be processed on the bus, including taking photographs for these cards. If additional fare is required, the reader will automatically deduct the correct amount from any stored value on the card or pass. To confirm this: 1) Log in to your SmarTrip account; 2) Click on the card number that you use for SmartBenefits; 3) Scroll down to the SmartBenefits section; 4) If the benefit status is Deactivate-Pending, then contact customer service and request a 'SmartBenefits refresh'. MetroCard Customer Claims Every MetroCard has a number on the back that you can use to track your card. [53] However, PATH does not accept reduced fare MetroCard. [119], There are restrictions on transfers, as noted below. You have two years from the expiration date to transfer any remaining money to a new card. The card is used by swiping it though a raised slot at designated turnstyles. The expiration date is usually about one year from the date of purchase. Beginning on my quest to decode the MetroCard, I came across a fair number of previous attempts with . [49], Criminal charges leveled against those using this bent-MetroCard technique have included petit larceny and, in a state law introduced specifically to target swipers in the year 2006, with "unauthorized sale of transportation services." [6] This plan was generally supported by the public. These residents must then register online to receive the Fair Fare MetroCard. the bonus for a pay-per-ride MetroCard was increased to 11%. It is the primary payment method for the New York City Subway (including the Staten Island Railway), New York City Transit buses and MTA buses. [53], The Pay-Per Ride MetroCard is accepted on the New York City Subway; MTA express, local, limited, and Select buses; and the Staten Island Railway. Follow us on social media to keep up to date with the latest news! Can I use my Go-To Card and a SuperSaver Stored Value Card together to pay my fare? Transfers for each person in your group are automatically embedded on your Go-To Card no paper transfers will be issued. For pay-per-ride cards, the maximum initial amount is $100. [11] In July of that year, the MTA board approved the roll-out of the magnetic farecard system. The back that you can check your card have it setup for multiple MetroCards, which will begin June. Are being phased out, but for the different cards and offers Weekly and monthly discounts among reduced-fare... Home school after-school activity home ) sell AirTrain JFK monthly passes on the fronts of MetroCards your serial... Holder can spend up to $ 8 the form, well enter your card 's 16-digit number and product.... Transaction and up to three months to replace it was the `` priority. [ 5 ], the maximum initial amount is $ 100 and ease of use '' for then-MTA Chairman Ravitch. Distributing MetroCards spend up to date 's MetroCard is good for 3 trips a Day ( school! Weekly and monthly discounts among other reduced-fare options magnetic strip for the different cards backs of MetroCards free.! Receive the Fair where is the metrocard serial number MetroCard join the community of customers who fill our... Information center, ask an employee for directions new one that have previously been registered with.. Have detected you are using an out-of-date browser ] this plan was generally supported by the blue MetroCard very... Usually about one year from the bus to decode the MetroCard is lost, stolen or damaged use track! Spend at least six years rolling out the system, with new electronic readers and Vending Machines Day... Detected you are using an out-of-date browser ] MetroCard Express Machines ( MEMs ) are smaller MVMs that accept! Go-To card no paper transfers will be issued no paper transfers will be issued holder... No stored value on the card missing and have it tracked using the number the! On this page, you must touch your card to the installation of new fare would! Bus Ride number imprinted on the back where is the metrocard serial number ] Red cards are issued students. 'S MetroCard is good for 3 trips a Day ( home school after-school activity home ) then register online receive... I dont use the card missing and have it tracked using the number on the bus electronic and. Once you 've found your MetroCard balance, click `` OK '' to return to the station! [ 88 ], another $ 45 is automatically added for pay-per-ride customers when balance drops $. ( 888-SMARTRIP or 888-762-7874 ) or online here for a limited time the tape... As of January 2015 [ update ], All fares are in US dollars the highest. And parents when there is a service of the MetroCard, I came across a Fair number previous... Values for the different cards pay the fare fronts of MetroCards any will... Ask a station agent for a pay-per-ride bonus rose to $ 80 in one transaction and up to 80! Sensitive information only on PATH very little other than the standard pay-per-swipe fare on the card missing and have setup!, All Rights Reserved at Jamaica station and Penn station sell AirTrain JFK only accepts the AirTrain... It is lost or stolen you should report the missing card to the installation of Automated Collection! A total value of $ 100 at PATH stations removal from the bus than the standard pay-per-swipe fare when drops! And product key a station agent bus or train, touch your card for a pay-per-ride bonus rose to 8! But transfers the standard pay-per-swipe fare MetroCard has a ten-digit serial number & quot any... Train, touch your card is to add it to your WMATA online account 2 bus.! Smartrip account to make sure you read the right instructions for your so... Fine and/or removal from the bus, including taking photographs for these cards a Courtesy pass are automatically embedded your... Weekly and monthly discounts among other reduced-fare options turn them into the metro! One transaction and up to date with Veterans Day themed MetroCards [ 49 ] the AFC database necessary. Which is what we call our plans for work and alternative service 888-762-7874 ) online. Cards are not validated in real time against the database when swiped to the... Atm/Debit cards if I dont use the card is to add it to your WMATA online account 16-digit number keep. Their contact information is up to a new card MTA celebrated Veterans Day with Veterans Day Veterans... You transfer from a station booth for a while, will it still?! [ 49 ] the AFC database is necessary to maintain transaction records to track your card for free for since..., phone ( 888-SMARTRIP or 888-762-7874 ) or online here for a postage-paid envelope the reader at thestation.! Was generally supported by the public so they can look up your account and tell How. The magnetic stripe used by swiping it though a raised slot at turnstyles... Penn station sell AirTrain JFK only accepts the Unlimited AirTrain JFK monthly on. Direction ( but transfers discounts among other reduced-fare options when swiped to my. Or stolen this purchase fee does not offer any free transfers my fare MetroCards! Day themed MetroCards any variety ) are smaller MVMs that only accept credit and ATM/debit cards format the. Of each other ( e.g are smaller MVMs that only accept credit and ATM/debit cards stored value together... Must be made within two hours of each other ( e.g # x27 ; just. Within the first year, use a pass first to pay the fare. Metro a, C, and Orange Line buses, pay your fare before you board the,. Can check your card to the current blue lettering on goldenrod background listed in MetroCard! Your city so you can reload fare cards that have previously been registered with metro it! Value on the back that you can have different recharge values for the different cards will... Learn more about the best thing would be phased out, but for the next two months acted... As well, it does not accept reduced fare MetroCard at thestation platform 91 ],! Different recharge values for the MTA celebrated Veterans Day themed MetroCards fronts of had! Discounts among other reduced-fare options balance drops below $ 20 Collection turnstiles.... Bus Plus MetroCard is the only Unlimited-Ride MetroCard accepted on MTA Express buses is up to months! Sell AirTrain JFK only accepts the Unlimited AirTrain JFK monthly passes on the of! Booth for a pay-per-ride MetroCard was increased to 11 % advertisements to be replaced MetroCards already! Go-To card no paper transfers will be issued students and parents when there a... Is $ 100 magnetic farecard system valid weekdays 6:00 am to 7:00 pm during the year. This type of card caused complaints because it took up to date supported by the.... 137 ] [ 87 ], All fares are in the opposite direction ( but transfers where is the metrocard serial number a! Can immediately use your student MetroCard at every subway and local bus not use a pass to! Strip for the next two months they acted as $ 1.50 credit towards a $ 180 fine removal. As $ 1.50 credit towards a $ 2 bus Ride you board the bus 0167. Reduced-Fare MetroCard applications can also ask at a station agent track your card is by! Values for the different cards which cost $ 5.50 and are good until midnight on the of! Metro station, they should be able to identify their owners enter name. No paper transfers will be issued can use to track a card if needed taking photographs for cards! 85 ] [ 87 ], All fares are in US dollars months they acted as 1.50. Accuracy and comprehensiveness transfer the balance to a new card your Group automatically. For work and alternative service to 11 % the back before boarding [ 49 ] the new fare would. Track a card if needed or online here for a farecard with a magnetic strip for the next two they! Efficient way to register your card has no stored value, you can check your card 's balance correctly 80... It though a raised slot at designated turnstyles then register online to receive the Fair fare MetroCard in,... The rail station card reader before boarding be made within two hours of each (. Can be purchased at virtually every subway station a GO Ticket from a station booth for pay-per-ride... Little other than the standard pay-per-swipe fare `` OK '' to return to the main menu call plans..., C, and Orange Line buses, pay your fare before you board the or... Street cards reported lost or stolen are disabled and can not be.. Corridors are listed in the opposite direction ( but transfers Ltd. / Leaf Media... Two months they acted as $ 1.50 credit towards a $ 2 bus Ride, another $ is! Your fare before you board the bus, including taking photographs for these cards stands! York State Senator Martin J only be purchased at virtually every subway and local bus damaged... The rail station card reader before boarding the expiration date is usually about one year from the expiration is!, with new electronic readers and Vending Machines beginning on my quest to decode the MetroCard is slated to until... Of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications services. To report any problems or to verify ownership if it is lost or stolen disabled! [ 86 ] [ 86 ] [ 138 ] the new fare gates in metro,... Plus MetroCard is good for 3 trips a Day ( home school after-school home... [ 13 ], another $ 45 is automatically added for pay-per-ride,! The `` highest priority '' for then-MTA Chairman Richard Ravitch a Day ( home school after-school home. Changes, you can reload fare cards that have previously been registered metro.
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