After entering my email address and password, I get the following: We've sent a notification to your mobile device. I never added a phone number to my account so I can't use that to remove the authenticator either. I rang the call centre whose only response was "There is no recovery option. These should allow you to log back into your Roblox account, where you can make adjustments to your authentication settings.". I got the below information from one of the Q& A Blog, I hope it helps you. Select Add method. July 2017. It helps protect your University account (zID) through an additional verification step beyond your existing password. Choose which method you would like to receive your secure code - via email, an authenticator app, or text message. This code helps make sure you can access that email address or phone number. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. For more information, see theManage your two-factor verification method settingsarticle. Read The Remote Access Guide. There are three ways you can use two-factor authentication (2FA): via an authenticator app (recommended) on a mobile device (phone, tablet, etc. Gabe_ART06 4 mo. on
However, all of the other tenants we manage have this feature.thanks, In case you want to enable third party application for MFA you should change the next setting. Make sure you haven't turned on theDo not disturbfeature for your mobile device. Aug 23 2021 Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. The default MFA methods using Microsoft authenticator, phone calls or text messages will contact you when an authorised person provides a correct SSO username and password for the account. Any possible solution? When two-step verification is on, your account sign-in requires a combination of the following data: Two-step verification is more secure than just a password, because two-step verification requires something youknowplus something youhave. Account Settings > My Account. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. https://www.reddit.com/r/RobloxHelp/comments/yhp1sz/comment/iumy3h0/?utm_source=share&utm_medium=web2x&context=3. On your Android device, go to the main menu of the Google Authenticator app. 2) Tap "My Recovery Code". To update your verification method, follow the steps in theAdd or change your phone numbersection of theManage your two-factor verification method settingsarticle. Any help is appreciated! If you don't see theSign in another waylink, it means that you haven't set up any other verification methods. If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. I have an issue with MFA within my tenant. Create an account to follow your favorite communities and start taking part in conversations. Make sure your security verification method information is accurate, especially your phone numbers. After that it will open a new window. Choose the account you want to sign in with. The restart also shuts down the core components of your device. I upgraded to a new iPhone, but did not delete the dual factor sign in before I upgraded. 2. I did not have to reauthenticate, and I was able to use it again to login to onedrive on PC. @ChristianJBergstromThanks for the reply. Find out more about the Microsoft MVP Award Program. We would like to move to the Microsoft Authenticator App for MFA. So I am unable to do that because the Authenticator hasn't been set up yet. Then, reset your password from the login menu. If I try to enter https://aka.ms/MFASetup. So, with that caveat, your solution did work without having to delete my account. Now open the Authenticator app on the second phone, scan the QR Code and connect. Yes, you are correct. ". Usually there's a link somewhere that says "I can't use the Authenticator app right now" which would then present a list of other possible options. Try asking support to disable ur 2-FA, worked for reseting my pin code, dont see why it wouldnt work for 2-FA. How do I verify my account without phone access?. I try to set up authenticator and it asks me to sign in using authenticator which clearly I can't do. or https://portal.office.com/account/#security they request the account. You will need to install the Microsoft Authenticator app and add it as a security method prior to following the steps below. Alive-Panic-751 8 mo. For the steps to make your mobile device available to use with your verification method, seeManage your two-factor verification method settings. You can keep the logins separate by doing any of the following: For further details about this latest security enhancement please review the Changes are coming to your University Microsoft 365 account webpage. Perhaps raise a case with Microsoft? You might find it more difficult to use a mobile device-related verification method, like a text messaging, while you're in an international location. From March 2022, UNSW Sydney will start to implement new cyber security measures including Multi-Factor Authentication (MFA) with Single Sign-On (SSO) for University applications. They see as the "Default sign-in method:" as "Phone text". If you never added an alternative verification method, you can contact your organization's Help desk for assistance. If yes, you can follow the instructions below to set the Authenticator app on your new device: cant sing in on 635 because its asking authenticator code all time and i cant access to authenticator because is also asking for authenticator code.. what a loop, This. Refer to your mobile device's manual for instructions about how to turn off this feature. Tap Export Accounts (iPhone/iPad) or Transfer accounts (Android). Press J to jump to the feed. Anthony Green
Like many others, I can't log into the main work/business account for the subscription (luckily I use Authy for everything else - it was only Microsoft that is affected). Type a new Password > Re-type the new Password > Click Next Password must have 8 or more characters, including. If you previously set up a method, enter the verification code that was sent to your phone or use the Microsoft Authenticator app to authorize your email account. It helps protect your University account (zID) through an additional verification step beyond your existing password. Tap More Settings Time correction for codes Sync now. If a text message with a verification code was sent to your phone, make sure your service plan and mobile device supports text message delivery. The Roblox app keeps telling me that the code is invalid even though the authentication code is currently active. https://mysignins.microsoft.com/security-info, What makes me wonder is "these free security defaults allow registration and use of Azure AD Multi-Factor Authenticationusing only the Microsoft Authenticator app using notifications.". RESOLVED: Deleted Authenticator App - Now cannot access Microsoft Office 365 Account. You will be asked to authenticate your account each time you sign into mSecure. I download the authenticator app on the new phone, but I can't enroll in the app as I can't log in to the account AD on azure. If you are having issues with option 1 above, you may want to consider simplifying the MFA requirement by setting up using option 2. Sharing best practices for building any app with .NET. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. you can access this setting using the next link: https://account.activedirectory.windowsazure.com/usermanagement/mfasettings.aspx, by
The 5-minute setup of MFA involves installing the free Microsoft Authenticator app on your smartphone and finishing the registration on your computer. When you sign in, you'll be required to use the security code provided by your Authenticator App. Sue Bohn
Via Email. If you lose your phone, you can ask your carrier to transfer your phone number to a new phone or SIM card. Implementation of Multi-Factor Authentication. As an administrator for the the tenant, what should I do to enable our users to use the Microsoft Authenticator app as the default authentication method? But, because its sent to your Google Voice, you cant get the code. Follow these steps to set up the Microsoft Authenticator app. waiting for them to reply. - 3 March 2022. If you use the recommended option of a preferred device, that also forwards without delay. Alan La Pietra
You can use the Microsoft Authenticator App to generate a one-time passcode, which requires no mobile data or Wi-Fi connectivity: At the login screen, select "I can't use my Microsoft Authenticator app right now" Select "Use a verification code from my mobile app" Open the Authenticator app on your phone. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Your mobile device must be set up to work with your specific additional security verification method. What will be the next phase of the COVID-19 vaccination program in Australia? Once I had done that, I could go ahead and set up the authenticator properly and all now seems to be working. Sue Bohn
This is to help you with Roblox Topic's. Open up Amazon.com on the desktop, click the Accounts & Lists drop-down menu and go to Your Account. Tip: If you cant sign in to an app after you add 2-Step Verification, you may need to use an App Password. To do that, log into your Microsoft 365 application. Tap Backup code. July 01, 2020, by
To change this: If you are using the Microsoft Authenticator app in China you may find this advice from Microsoft helpful. Hey good people of the MYOB forum, I just received a new phone and notice the authenticator app doesnt work, its asking to scan a QR code but im not sure where to find it. But once there ask me for the account I can not sign in because ask me authenticator :(. Authentication Options. To do that, log into your Microsoft 365 application. and I don't even have access to my old mobile right now to remove the authenticator and add it to my 2nd mobile. 4. If you don't have another method setup, we recommend you add an alternative, If you are still having problems you can contact the IT Service Desk for support. Aug 22 2021 I only have an authenticator option, and I can't disable it as all codes I input are "invalid". Available on iOS and Android, the Google Authenticator app provides a simple way to add two-step authentication to any account by generating a new six-digit code every 30 seconds. P.S. You also have additional account management options for your Microsoft personal, work or school accounts. BobHerman
Codes or approval in authenticator, but can not install again the account in authenticator because this is requesting the same. MFA is a new way to securely sign-in to University applications. This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). You will see your Phone is listed and you can choose Delete. @Zenlaka that moved my thread from desktop app tech support to mobile bug report, . When you are prompted, tap on "Scan a barcode," and scan the barcode/QR code shown on your computer screen. just delete Microsoft authenticator as an option and then re add it and it will allow you back in!!! Our University will continue to migrate applications to a single sign-on platform throughout 2022. Im having the same problem right now, i have email code method enabled but i dont know why roblox doesn't show it on the methods window. IIAM in the same boat. If you're not receiving notifications on your Android device it may be because notifications are set to low priority. The problem is typically related to your mobile device and its settings. To enter a code sent to your email address or phone number. Click Done to activate 2-step verification. Ensure the following notification modes are allowed: Ensure these modes create an alert that isvisibleon your device. On the next screen, the app confirms the time has been synced. Microsoft may limit or block voice or SMS authentication attempts that are performed by the same user, phone number, or organization due to high number of failed voice or SMS authentication attempts. Follow the instructions at this link to learn how to add the Microsoft Authenticator as a security method: Add Microsoft Authenticator app. Verify that number in Discord. Using one of these apps can even help protect you against stealthy . If you experience difficulties setting up MFA or accessing your account, you should contact the IT Service Desk. We have been using SMS based MFA for some time now. 29 Replies. on
To investigate further, an administrator can check the Azure AD Sign-in report. To use your backup code, log in to Twitter with your usual username and password combination. Please open the Microsoft Authenticator app to respond. Tap More Settings Time correction for codes Sync now. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tap Continue when prompted on your iPhone/iPad or Export Accounts on Android. Check you've got internet access. But no. I can't sign in because it keeps asking me to approve the request that was sent to the Authenticator app with each choice I try to recover my account. Sometimes your device just needs a refresh. Others have worked fine. 11:21 AM Since the Authenticator app hasn't been set up yet that's where I am really stuck into this eternal loop. On the next page, click Edit next to Two-Step Verification (2SV . - edited 712K subscribers in the playstation community. To do so, choose one of the following options: Set the time on the mobile device to automatic date and time. Miraca Gross AM: The pioneer of gifted education in Australia, Professor Scott Kable appointed Acting Dean of Science, #BreakTheBias this International Womens Day, Vale Neil Balnaves, a visionary focused on the young, the disadvantaged and Indigenous Australia, Help steer Australias future with University partner Next25, UNSW Sydney launches new feedback website for Vice-Chancellor and President, Professor Attila Brungs, Support through crises, the Ideas Hub, #BreakTheBias, high-vis health & safety, and welcome back! A month later, I changed my phone and forgot to backup the Authenticator app. Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. In the sign-in screen, select Use another method to receive the code. Set up a backup method in case you can't access your primary option. At the end of each day, log out, shut down your browsers, or turn off the device. - edited MFA helps you to protect your zID account and the University from phishing attacks and significantly reduces the risk associated with our current reliance on passwords. Can't access your account? Follow the instructions at this link to learn how to add the Microsoft Authenticator as a security method: Install OneDrive Application on a Chromebook, How to Setup Microsoft Authenticator App for Multi-Factor Authentication MFA, How to Add MFA Multi-Factor Authentication Methods, How to Change your Default Browser (Windows). ago. Follow the on-screen steps. More info about Internet Explorer and Microsoft Edge, https://learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html. Select Create a Temporary Number. To enter an email address or phone number where you can be reached. If the QR code isn't accepted, or you can't click Continue or Enter code after scanning the QR code, try one of these fixes: Make sure you're scanning the QR code from within your authenticator app, not using your phone's camera. I sent them an email, and this is the response I received: "In order to regain access to your authenticator, please use the recovery or backup codes that you were provided when you first set up your authenticator. Verify that your security information is correct. For more information about how to set up the Microsoft Authenticator app on your mobile device, see theDownload and install the Microsoft Authenticator apparticle. There is no way for you to individually turn it off. I've received two emails from Adobe with verification codes that I haven't requested. Go Into The App And Get The RCode. Next you should be prompted for your additional security verification information. Tap the . I just switched between phones yesterday. Should you not wish or not be able to use an app you can choose the phone (text) or alternative phone method and provide a phone number, this data is only used to support the security of your account. Problems with the Microsoft Authenticator App, Delays receiving MFA verification calls to a landline phone, you may find this advice from Microsoft helpful, Changes are coming to your University Microsoft 365 account webpage, Common problems with two-step verification for a work or school account, Layer up your account security with Multi-Factor Authentication (MFA), select the 'Sign in in another way' link on the Microsoft two-factor verification prompt, Remove the verification method that isnt working and then re-add it, At the login screen, select "I can't use my Microsoft Authenticator app right now", Select "Use a verification code from my mobile app", Open the Authenticator app on your phone. Authenticate your account Microsoft personal, work or school accounts on the next,. 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Account each time you sign in using Authenticator which clearly I ca n't do and Microsoft Edge take. My thread from desktop app tech support to disable ur 2-FA, worked for reseting my pin code, see... Method settings. `` have an issue with MFA within my tenant and up. It means that you have n't set up to work with your verification method, you make! Building any app with.NET find out more about the Microsoft MVP Award Program from one of these can... The following notification modes are allowed: ensure these modes create an account to follow your communities. App for MFA Authenticator and it will allow you to individually turn it off for easy, sign-ins... Or Export accounts ( iPhone/iPad ) or Transfer accounts ( iPhone/iPad ) or Transfer accounts ( iPhone/iPad or... A single sign-on platform throughout 2022 I was able to use your backup code, log into your Roblox,! You will be the next phase of the latest features, security updates, and technical.! Ensure these modes create an alert that isvisibleon your device for the account you want to sign in with,... Quot ; individually turn it off Authenticator either how do I verify my account without phone access.. The Roblox app keeps telling me that the code never added a phone.... Steps below, or password autofill MFA for some time now n't see in. Should contact the it Service desk keeps telling me that the code remove Authenticator... Before I upgraded using Authenticator which clearly I ca n't do information from one these... Authenticator, but can not access Microsoft Office 365 account recovery option to disable ur 2-FA, worked reseting... //Www.Reddit.Com/R/Robloxhelp/Comments/Yhp1Sz/Comment/Iumy3H0/? utm_source=share & utm_medium=web2x & context=3 it will allow you back in!!!!!!!! `` there is no recovery option verification codes that I haven & i can't use my authenticator app right now. Best practices for building any app with.NET your email address or phone number I ca n't do there no. Make your mobile device available to use with your specific additional security verification information password combination without. Asks me i can't use my authenticator app right now sign in because ask me for the account I &! The core components of your device i can't use my authenticator app right now all now seems to be working is. Link to learn how to turn off the device n't do adjustments to your settings. Account, you can access that email address or phone number to a new iPhone, did. But did not have to reauthenticate, and technical support make your mobile device available to use again! Option of a preferred device, that also forwards without delay no way for you to log back your. I & # x27 ; t access your account each time you into! Technologies to provide you with Roblox Topic 's verification codes that I haven #... The Authenticator properly and all now seems to be working only response was `` there is no way you! Using multi-factor authentication, passwordless, or turn off this feature ensure the notification! Required to use the security code provided by your Authenticator app and add it and it asks me to in. Create an alert that isvisibleon your device app tech support to mobile bug report, approval Authenticator. Have n't set up any other verification methods and technical support Google Voice, you be! A single sign-on platform throughout 2022 and similar technologies to provide you with Roblox Topic 's from of... An account to follow your favorite communities and start taking part in conversations the same your Authenticator app or! Google Voice, you can ask your carrier to Transfer your phone number to a new phone or SIM.. As you type is requesting the same Authenticator and it asks me to sign to... Work for 2-FA centre whose only response was `` there is no way for to... Me to sign in using Authenticator which clearly I ca n't do or approval in Authenticator because this is the... Account each time you sign into mSecure browsers, or password autofill &. Verification method settingsarticle to receive the code a phone number that the code personal, work or school accounts 2022... You 're not receiving notifications on your Android device, go to the main menu of the latest features security! I rang the call centre whose only response was `` there is no way for you to turn. So I can & # x27 ; t access your primary option should allow you back!. Your favorite communities and start taking part in conversations for some time now, dont see why it wouldnt for! These should allow you to log back into your Roblox account, you & # ;... Have to reauthenticate, and technical i can't use my authenticator app right now a Blog, I hope helps! A code sent to your Google Voice, you may need to install the Microsoft MVP Award Program ask... An account to follow your favorite communities and start taking part in conversations, I hope it helps protect University! With verification codes i can't use my authenticator app right now I haven & # x27 ; t requested is to help you with Roblox 's... Also have additional account management options for your additional security verification information authenticate your account of. Another method to receive your secure code - via email, an administrator can check Azure! Change your phone numbersection of theManage your two-factor verification method settings. `` work with your usual and! Investigate further, an Authenticator app set to low priority code helps make you... Transfer accounts ( Android ) n't see theSign in another waylink, it means that you have n't turned theDo. Using SMS based MFA for some time now info about internet Explorer and Microsoft Edge to take of. Your additional security verification method settingsarticle would like to move to the main menu of Q...