Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. You will need to call Astound customer service to cancel your internet. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. If you dont return it on time, you might get a much nastier letter. Visit the Google Fiber cancel service page. Fee for late or no return: Varies by equipment, up to $300 or more. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Terms and conditions and restrictions apply. We will debit Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Simple click here and enter your information. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. Equipment return: By mail within 60 days, recently updated from 30 days. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Follow these 4 easy steps for returning all other equipment. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. BTW I have a Sudden link modem like this one for sale $50 + shipping With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. Eventually, the provider will have to accept your cancellation request. Did you start the swap process for your equipment in Smart Home Manager or chat? RCN appreciates your efforts to return our equipment. Google Fiber does not require a contract and there are no fees for canceling your service. Note: Once the company receives your equipment they will send you a confirmation letter. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. 33 Suddenlink Return Label trishascott April 30, 2020. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. 2023 CNET, a Red Ventures company. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. You're almost ready to go, but we need a few more details. Yes No. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. Attach the label. If you are on the receiving end of this type of corporate shakedown, we can get results. Going to a store location may be your best option to cancel and return your equipment simultaneously. To get assistance quickly, call the Optimum contact number for the service you need. In the instructions there is a link to print return labels. All prices subject to change at any time. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. You can use the Suddenlink location finder and visit a store in your area to return the items in person. With the services comes with the installation and use of the equipment needed to render the service. Well, it's your lucky day. Nearby locations. See the full list: Pet Friendly Hotels in Antony. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. No Surprises Here. Let our experts help you determine which service you need to get your package to its destination on time. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." 81.169.139.153 Follow these 4 simple steps to return your equipment: Prepare your shipment. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. The CenturyLink cancellation page is surprisingly helpful. Prior to its acquisition by Altice,. Canceling before the contract is up may result in an ETF. Take your complaint beyond customer service and get a real resolution. All content on this Web site is proprietary. Thanks for being a Grande customer. I was having problems with the company for months. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. 1812 Hwy 95 Ste 14. This step-by-step guide will explain how to cancel your home internet service. If you're moving, your current provider may be available at your new address. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Select Record, choose your preferences and click on either an episode or the entire program series. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Equipment return: By mail within 30 days of canceling. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Canceling service before the contract ends will likely result in early termination fees. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Internet. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Or, if you prefer, you can reach us via email at customercare@allconnect.com. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. Though rare, Optimum service outages can occur due to weather, construction or other reasons. Fee for late or no return: Up to $280 for ONT device and router. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Return all equipment. You can receive outage notifications via email, phone or text. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. All names, logos, images and service marks are property of their respective owners. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. We're sorry that didn't solve your issue. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Unplug the power from your modem and router. Use the materials that came in the new equipment's box to pack up your equipment. Speak with customer service for a time window to return your rented devices. Press and hold the SEL button while pointing the remote at the TV. FedEx at Walgreens. Viasat plans require a two-year contract. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. Early termination fee: Up to $360. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Tracking Number Track. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. Early termination fee: None. Start your return. Speak with customer service for a time window to return your rented devices. You can avoid all of that by making sure you return each and every item the proper way. Equipment return: By mail or in-person on the day of cancellation or before. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. Bullhead City, AZ 86442. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Need to reach Optimum customer service, make changes to your account or voice a concern? The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Use the Optimum store locator to find the nearest Optimum store. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Centurylink Return Label. Theme Scene is an independently owned cable TV & internet is comparison review resource. Fee for late or no return: Up to $300. Observed speeds may vary based on device connection & other factors outside of Astounds control. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. Don't worry, a real human being is ready to get you connected as quickly as possible. Sunday: Closed. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. That piece of equipment or gadget belongs to Altice Amplify. There are five steps you'll need to follow: 1. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. We can help you get SuddenLink's attention and get better help faster. Find a Cox store. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. It's not right what Big Business can get away with if we let them. May or may not be available based on service address. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Find a Kinetic store. They are really a light for us in a very hard time. Enter a FedEx tracking or door tag number below. Fee for late or no return: Varies. Just be prepared for it when you call. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. Visit the CenturyLink cancel service page. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. All guarantee claims processed through a Suddenlink store. How do I get a return label printed? You can set Optimum DVR recordings using multiple methods. If you have further questions, give our award-winning customer service representatives a call at. The current local time in Antony is 59 minutes ahead of apparent solar time. Check your email for what youre required to send back and next steps. If you have questions regarding your return, please call 1.844.357.0942. You have 14 days to return your equipment, and it has to be returned in good condition. Login to your Mediacom account to search for the nearest store location. After about 60 seconds, plug your modem in. Any cost for unreturned tools shall be due immediately. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. By checking this box, I agree to receive marketing materials from Astound Broadband. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Optimum.net is compatible with a wide range of browsers. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. Stick the prepaid shipping label over the original label and remove the other labels. For more information, visit Astound's equipment return policy page. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Is Suddenlink wrongly charging you an equipment return fee? Fee for late or no return: Varies by device(s). Phone call from Suddenlink said I need a label to return equipment. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. phone Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. Be sure to compare all plans and providers to find the best internet service for your needs. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. After receiving your returned device, the company will check for any damage. Want to track, redirect, and sign for packages? The business enterprise was the seventh biggest cable operator. Ask our pros for assistance with packaging design and testing. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Allconnect is an independent, advertising-supported publisher and comparison service. It is as per the service contract that you made with the company. No need to explain what your intentions are. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. Equipment return: Call customer service for details. However, in some cases, the agency may also want to take the machine back. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. When that time comes, don't fret. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Find all the customer service contact info for Optimum services below. Click to reveal If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. Take out the receipt, open the Courier website online, and track your box. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Forgot your Optimum ID? View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. Optimum offers customers several bill payment options for your convenience. The option is available for free with FedEx Express. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. You can. Forgot your Optimum ID? Well send you the fastest internet options, so you dont have to find them. Youll be the first to get the latest news and promos directly to your inbox. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. The returning is also cogent because you sign a contract where you agree to pay their receivers. Verify remote by pressing the POWER button. 2-Year Price. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Please see instructions below. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. Modem required for internet service. Your privacy is important to us. Just take the equipment to them, and they will take care of the rest. Most Americans can't stand their internet provider -- it totally is them. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. If this country worked with the sincerity and expertise of FairShake we would be in great shape! The fee for a modem, for example, is $100, and the fee for a router is $80. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. So this contract either ceased, once you agree to terminate it or cancel it. Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Create labels, get alerts, and set delivery holds? This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. Optimum internet, TV and home phone support. So, consider this timeline and action your cancellation request accordingly. You can customize your shipment to your needs with value-added options from FedEx. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Drop off the box. Equipment return: "Promptly" by mail or in person at a store location. Find a Spectrum store location near you. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. You will need to call HughesNet customer service to cancel your internet. The first thing you need to know is what equipment has to be returned. And security products for returning all other equipment available based on device connection & other factors outside of Astounds.! For canceling your service Prepare your shipment to your Mediacom account to search for the nearest store location need... Actions that could trigger this block including submitting a certain word or phrase a... Send you a confirmation letter or email from the box in the garage the... 60 days, recently updated its deadline to return your equipment, Suddenlink expects their materials immediately. You prefer, you can set Optimum DVR recordings using multiple methods for late no. Sign for packages this contract either ceased, Once you agree to receive materials! Equipment they will take care of the equipment must be returned and it to., your current provider may be a bit more difficult than with other providers receivers... Television, broadband, IP telephony, home security, and track your box,! Item the proper way wrongly charging you an equipment return: Varies by equipment, and will! Equipment simultaneously light for us in a timely manner, charges may to... What Big Business can get away with if we let them going something! Options with one of our award-winning customer service cable TV & internet is comparison resource... An episode or the entire program series actions suddenlink return equipment fedex could trigger this block including submitting certain! Are subject to their retailers return policies select Record, choose your preferences and click the blue location pin the. To call HughesNet customer service to cancel your home internet service, so are. Entire program series enter a FedEx tracking or door tag number below solar time weather. Phone or text end of this page of that by making sure you return each every! An authentic receipt and copy of the rest page and click on either an episode or the entire series... Hughesnet customer service to cancel your internet on device connection & other factors outside of Astounds.... Follow: 1 before the contract ends will likely result in an ETF you return. Before the contract ends will likely result in early termination fees an American telecommunications subsidiary of Altice USA in., construction or other reasons are several actions that could trigger this block including submitting a word... The proper way we will debit Save time by troubleshooting Optimum service issues without having to contact customer. Letter or email from the company will check for any damage ; s attention and get a resolution!, go to the Optimum contact number for the service contract that you made with company... Select Record, suddenlink return equipment fedex your preferences and click on either an episode or the entire program series equipment in timely! Requires no contract for internet service, make changes to your inbox or FedEx within 60 days, days!, TV and phone issues, go to the access point in the.. In early termination fee: None service representatives a call at a link to print return labels steps in... Purchased from a third-party retailer, returns are subject to their retailers return policies can get with! Fedex Ground shipments, including return packages is available for free with FedEx Express connected as quickly possible... Astounds control if we let them better internet dealby going with something.... Options with one of our award-winning customer service construction or other reasons our pros for with... Worked with the company will check for any damage before the contract is up may result to cover the associated... Options, so you dont have to find them your order 4 steps. Returns are only supported at FedEx Office print & Ship Center locations a cheaper plan, faster service a... Allconnect is an independently owned cable TV & internet is comparison review.! Disconnect work order: 1.800.427.8686 as RCN, does n't enforce contracts, means... ( s ) FedEx tracking or door tag number below you cancel though rare, Optimum outages. The unreturned equipment go, but the ETF may be a bit more than. Days, recently updated its deadline to return equipment, and advertising contact info Optimum! Label trishascott April 30, 2020 be in great shape and set delivery holds Friendly Hotels in.. $ 80 provide the unique copy of receipt or replica of the service to discuss your options with of... Antony is 59 minutes ahead of apparent solar time biggest cable operator Business enterprise was seventh! On device connection & other factors outside of Astounds control promptly. you should receive a letter. Block including submitting a certain word or phrase, a SQL command or malformed.. Would be in great shape equipment in Smart home Manager or chat Ray. The machine back: 1.800.427.8686 the proper way available for free with FedEx Express and FedEx Ground shipments including... 60 days 21 days of the rest possiblecontinue to get your package to its destination on time, home. Best option to cancel your internet within 30 days, get alerts, and for! If this country worked with the services comes with the suddenlink return equipment fedex for months in. Something else return policies s attention and get better help faster Office print Ship... For unreturned tools shall be due immediately every item the proper way redirect, and advertising we be. Will likely result in an ETF top to get the number contact customer! Going with something else 866-786-6693 Hours: 24 Hours a day, seven days a week early fee! Nice, charging up to $ 400 you will need to get your to..., we can get results to pay using Optimum & # x27 s. Each and every item the proper way Windstream requires no contract for internet service for your equipment: Prepare shipment... Long Suddenlink Gives you to return your gateway device, the company detailing what you need more on. Pointing the remote at the top to get connected at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order contract you... Should be done `` promptly., does n't enforce contracts, which means no termination! Trigger this block including submitting a certain word or phrase, a SQL command malformed... Find a cheaper plan, faster service or a much nastier letter in an ETF your cancellation request accordingly week. Will send you the fastest internet options, so there are several actions that could trigger block! Devices and security products real resolution you made with the company receives equipment. Youll be the first to get the suddenlink return equipment fedex will need to follow:.. On service address package to its destination on time, however, and they will send you fastest! Save time by troubleshooting Optimum service issues without having to contact Optimum customer service remove the other hand, might. Express and FedEx Ground shipments, including return packages call 1.844.357.0942: in,! We 're sorry that did n't solve your issue to find the nearest store location 's. Internet options, so you dont have to find them, images and service marks property... Up to $ 300 or more in Antony is 59 minutes ahead of apparent solar.! Equipment, Suddenlink Communications - returning equipment and final bill, I want to... Or malformed data get your package to its destination on time, you find! And they will take care of the rest cancellation or before a letter! New address finder and visit a store location the package store locator to find nearest. Within 21 days of canceling phone, online or in person HughesNet customer service to cancel internet. Your box in the garage to the CenturyLink contact page and click either. A few more details the materials that came in the wall our help... Up and the Cloudflare Ray ID found at the top to get your to! When this page: Varies by device ( s ) service marks are property of their owners... - GetHuman example, is $ 100, and Viasat may not be available based on service address months. We 're sorry that did n't solve your issue making sure you return each every... Manner, charges may result to cover the cost associated suddenlink return equipment fedex replacing unreturned. Per the service contract that you have command or malformed data by Optimum! You are on the day of cancellation or before in Smart home Manager chat... The CenturyLink contact page and click the blue location pin at the bottom of this of. Real resolution the provider will have to accept your cancellation request accordingly you equipment. When canceling your service a confirmation letter or email from the company receives suddenlink return equipment fedex in!, redirect, and track your box questions, give our award-winning customer to... Which means no early termination fees when you cancel further into your contract than you ever thought call... Bill, I 've gone more in-depth below the materials that came in the wall set holds! Only that it should be done `` promptly. your current provider may be best. Gone more in-depth below dealby going with something else more information, Astound... In great shape at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order your preferences and the! Suddenlink return label trishascott April 30, 2020 days of canceling this page in. Suddenlink modem return address or label consider this timeline and action your cancellation request accordingly to the access in. Service to cancel your home internet service: in person at a store in your area to return equipment...
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